Who will deliver my order?

Our delivery partner is Nightfreight, a national parcel carrier. Nightfreight has become UK market leader in the overnight delivery of irregular dimension and weight (IDW) freight, operating a 1000+ vehicle fleet and employing over 2500 people at three hubs and 52 depots around the United Kingdom.

Which areas do you deliver to?

We only deliver to mainland UK addresses. For Northern Scotland, the Scottish Isles, Isle of Wight & Isle of Man - contact us on 0115 9113500 for delivery quotes.

How do I contact the delivery Company directly?

Our carrier has 52 depots around the UK. If you need to contact the carrier in your area, then please call us on 0115 9113500 & we will be happy to put them in contact with you.

What happens to my order if I am not at home to receive the delivery?

If no-one is at home to accept the delivery then the carrier will leave a card with contact details & instructions for you to re-arrange a delivery date.

What do I do if goods arrived to me damaged?

In the first instance you will contact us at Home & Garden Style on 0115 9113500 We will instruct our carrier to contact you to arrange a mutually agreed time to collect the goods. All damaged goods will be collected free of charge by our carrier. Goods must be adequately re-packaged for return.

What do I do if I cannot find the answer to my question on your web site?

There is a general query form at the bottom of this page. You can e-mail your query to us using this form or telephone us on free phone number 0115 9113500